About Surus, LLC.
Our business is founded on the philosophy that good relationships and good business are one in the same.
People. Service. Problem solving.
Our consultative approach stems from the strong relationships we’ve developed with our carriers - and the mutual trust and respect upon which they’re built. Likewise, we provide customers with the best service and the most modern, cost-effective shipping and logistics management by getting to know their supply chain inside and out.
By building and maintaining great relationships with everyone our business touches, we make it easier for manufacturers and distributors to make happy customers - a good profit margin.
Surus’ founder Brett Dekkenga began gaining insight into the logistics industry over a decade ago, when he began a career managing sales and logistics in the manufacturing and distribution business. He experienced firsthand the challenges faced by distributors who negotiate, coordinate and manage their own transportation solutions - experiences which inspired him to form the Surus team. Brett saw a great need for customer-centered transport logistics with superior service, state-of-the-art management tools, and more competitive rate structures. Today, responsive communication, software integration and automation, transparency, and expert negotiating have made Surus a leader in transportation, shipping, and logistics support across North America.
Trustworthy - You can count on us - especially when it matters most.
Consultative - We get to know your business, in order to find the best solution - for you.
Transparent - Great communication is key to any great relationship, which is what we strive to maintain with our customers.
Proactive - We anticipate obstacles and create solutions.
Dedicated - We value - and strive to maintain - the loyalty of our carriers and customers. Our customers’ success - or failure - is ours.
Owner & CEO
Role: Driving of the company’s mission; leadership; new business development & business strategy Strengths & expertise: With over a decade’s experience in sales and logistics management in commodity-driven industries, Brett’s positive energy, firm leadership, and superb communication skills help Surus maintain its best-in-class reputation.
When not at work: Loves traveling travelingor spending time outdoors with his beautiful wife and two young children. Avid sports fan, inspired to stay as active as possible. Why do you love working here? “I love knowing how people tick and what fuels them.Being a smaller company makes it easier for us to foster close relationship with our colleagues and reach out customer base on a more personal level, which is really what makes this job fun.”
Senior Account Manager
Role: Manage and develop current customer relationships, connect with prospective clients Strengths & expertise: Nurturing current business relationships, building a network of new relationships along the way.
When not at work: Spending time at home with his wife and two wonderful kids as a hopeless Michigan State fan, movie buff, and (very) amateur comedian. Why do you love working here? “This company is like family. With our size AND our capabilities, we can truly connect with our customers and carriers on a personal level daily.”
Role: Managing critical accounting and administrative functions, providing operational support Strengths & expertise: Experienced in customer service, finance and admin, with an entrepreneurial streak and a heart for nonprofit work.
When not at work: Managing his catering business (especially in summer months), biking, and traveling on the weekends. Why do you love working here? “We’re small enough to develop really quality relationships with customers, while still being flexible enough to tackle the many challenges this industry sends our way.”
Sales Account Manager
Role: Developing new and expanding current customer partnerships, providing communication, pricing and service that sets us apart from our competition. Tapping into 10 years of industry experience allows for quick resolution to any situation a customer finds in their domestic supply chain."Having previously worked for larger companies in the industry, I can attest to the competitive edge a small group of like-minded, team oriented individuals can provide a customer."
When not at work: My love for family, friends and outdoor sports drive me! Why do you love working here? “This truly is a family away from home. Our close knit relationships reflect positively on the industry and our customer base."
Role: Assist account managers with procuring trucks for loads, scheduling appointments, track and trace shipments, and assists with organizing carrier contracts. Strengths & expertise: Nurturing current business relationships with our carriers and building a network of new relationships along the way.
When not at work: Volunteering for film festivals, going to comic conventions with friends and family-recently went to Heroes and Villains in Chicago and looking forward to Grand Rapids Comic Con, reading and working on writing projects. Interesting Fact? "I have three storybooks published through two different digital publishing platforms."
Carrier Sales Manager
Role: Manages all aspects of our operations team. Manages and develop new and existing carrier relationships, negotiate carrier contracts and streamlines our operations department. Strengths & expertise: Nurturing and developing business relationships with our rail, truck, LTL and warehouse providers.
When not at work: Spending time at home with his wife and two wonderful children, staying active, devout University of Michigan fan, and coaching my kids sport teams. Why do you love working here? “Its exciting working on a team where everyone is rowing in the same direction. Everyone here has a common vision toward our companies goals! It's an exciting, yet challenging, time to be in the industry and I'm thrilled to be a part of the family."
After getting an Art degree I never thought id get into logistics, once I did you realize no day is the same and the weeks are full of up and downs, which keeps logistics exciting. As an account manager I really strive to understand my customers business, so I can be an integral partner and understand the supply chain as a whole.
Life isn’t all about working, so when I’m not putting out freight fires, you can find me somewhere in northern MI exploring and enjoying the outdoors. I moved to Michigan back in 2016 and it has been the best move, and opened many doors. When the door opened at Surus I just knew it was going to be an opportunity I needed to take. It’s been amazing having a family-oriented work environment with numerous growth opportunities.
As a Logistics Coordinator there is rarely a dull moment, as the day is full of deadlines and surprises. I enjoy the puzzle of communicating with shippers, consignees, customers, carriers, and finally our team as we do our best to seamlessly deliver the products our customers need. Outside of work I enjoy spending time in the great outdoors either with friends and family or simply finding a tranquil place to read a book. Grand Rapids is an up and coming city and I am thrilled to play a role in its growth.
Behind the Logo: Surus the Elephant
According to accounts of Roman historians from the early third century B.C., Surus was the name of the bravest and last surviving war elephant in Hannibal’s Carthaginian army. Hannibal famously used large Asian elephants in his military exploits to provide heavy calvary in battles, as a platform for archers and war generals and – most importantly – as a means of transportation.
In an era before automobiles and motorized machines, war elephants were a rare source of power and tactical mobility for generals like Hannibal. While Hannibal’s war elephants were valuable assets in battle, the key advantage of using elephants like Surus lay in their ability to transport large shipments of goods over long distances and rugged terrains. Without the ability to efficiently transport supplies, Hannibal’s troops would have been rendered useless. The war elephants’ ability to carry large equipment and heavy supplies over impossible distances and terrains – such as during the crossing of the Alps – was one of the key factors in Hannibal’s success as a general.
Surus was the hardiest and most revered war elephant in Hannibal’s calvary. Despite having lost one tusk to martial conflict, Surus wore a royal red cloth, a red shield with Hannibal’s insignia and carried Hannibal himself on his back. Surus was one of the last war elephants Hannibal took with him during his famous crossing of the Alps.